Transaction terms and conditions

The following terms and conditions (the “Transaction Terms and terms”) govern all Products (as defined below) and all purchase of such Products (each such purchase, a “Transaction”) in connection with this website.  These Transaction Terms hereby incorporate the terms and conditions of the Terms of Use Bravo shoes website (https://bravo-shoes.com/) applicable to this Website. In the event of any conflict between these Transaction Terms and the Terms of Use, these Transaction Terms shall prevail.

Unless we expressly provide otherwise, all Transactions, all Products and your use of such Products are subject to these Transaction Terms, which shall apply regardless of how you access the Website (including through the Internet, through a mobile network or otherwise).

Products

1. All rights in any products that we make available through the Website, such as shoes.
2. You may only use those Products that you purchase or access through the website solely for your personal, non-commercial use in accordance with these Transaction Terms and any other terms and conditions that may apply to such Products.
3. In respect of Digital Products, upon payment of the applicable purchase price, we grant you a non-exclusive, non-transferable license to use the Digital Product(s) for your own personal, non-commercial use in accordance with these Transaction Terms.
4. You understand that the website and the Products include and/or rely on a security framework using technology that protects digital information and imposes usage rules established by us, our affiliates and our (or their) licensors, and you hereby agree to abide by such usage rules
5. If a separate agreement provided by us or an affiliate governs a particular Transaction or Product, or your use of a particular Product, and the terms of such separate agreement conflict with the terms of these Transaction Terms or the applicable Terms of Use, the terms of such separate agreement will prevail.
6. Descriptions and images of, and references to, Products on the Website do not imply our endorsement of such Products. Except to the extent prohibited by applicable law, we reserve the right, with or without prior notice, to (i) change such descriptions, images, and references; (ii) limit the available quantity of any Product; (iii) honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; (iv) bar any user from making any or all Transaction(s); (v) refuse to provide any user with any Product; and/or (vi) refuse or cancel any Transaction for any reason prior to our acceptance of such Transaction pursuant to clause 3 below.

Purchases

• If you wish to make a Transaction you may be asked to supply certain information in connection with such Transaction, including without limitation your credit card number or other payment account number (for example, Mobile money number), your billing address and your shipping information.
• By submitting such information, you grant us the right to use such information in accordance with our Privacy Policy, including, without limitation, by providing such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction.
• By initiating a transaction, you represent and warrant that:
  • you are legally capable of forming a binding contract with us
  • where a particular Product is subject to a legal age classification, you are of the required legal age; and
  • You have the legal right to use the payment means selected by you.
• Without prejudice to any other provision of this Agreement we may decline to make a sale at our discretion including, without limitation, in respect of any district in Uganda upon which an embargo or sanctions have been imposed by any governmental or regulatory body to which a Bravo shoes is subject.

Placing an Order

• Immediately prior to placing an order with us, you will be required to acknowledge that you have reviewed and agreed to these Transaction Terms. By affirming your agreement, you are accepting the terms and conditions of sale set out in these Transaction Terms or any other terms and conditions that may apply to the relevant Products. Upon clicking ‘Place Order’ you are acknowledging that you are under an obligation to pay the full price of the Product (including any delivery)

Price & Payment

• The price and availability of any Product offered through the Website are subject to change without notice.
• If applicable, Product prices on the Website will be inclusive of VAT unless we expressly provide otherwise.
• You shall pay all charges that may be incurred by you or on your behalf through the Website, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges, and any applicable network charges
• Despite our best efforts, it is possible that a Product may be incorrectly priced. If the correct price of the Product is less than our stated price, we will charge you the lower amount when dispatching the Product to you. If the correct price of the Product is higher than our stated price, we will contact you to tell you and ask for your instructions.
• Except to the extent applicable law provides otherwise, all sales through the Website are final, and all charges from those sales are non-refundable, except as otherwise expressly set forth in these Transaction Terms. We or our third party designees will inform you if all or any portion of your order is cancelled or if additional or different information is required to accept your order.

Product Delivery

• Except to the extent prohibited by applicable law, we reserve the right to change Product delivery options without notice. On occasion, technical and other problems may delay or prevent delivery of a particular Product.
• Except to the extent that applicable law provides otherwise, your sole and exclusive remedy with respect to any Product that is not delivered within thirty (3) days of your order being placed will be either replacement of such Product or a refund of the purchase price paid for such Product, as determined by us in our sole discretion.
• We will endeavor to process Transaction(s) within forty-eight (24) hours of your order being placed and, if you are based within Uganda, you should receive any Product(s) that you order within seven (3) working days thereafter.

Cancellations and Returns

• In respect of our Products, you have a right to cancel your Transaction without giving any reason at any time within thirty (3) days, beginning on the day you receive the Products or, in the event that you have purchased multiple Products on the same order, each of which will be delivered at different times, beginning on the day you receive the last Product.
• To cancel a Transaction, you must notify us of such cancellation, in a clear statement, by:
  • Contacting us by email at info@bravo-shoes.com
  • Writing to us at:

Address: Plot 12, City Center Complex, First Floor Shop No.B-6 Luwum Street

Kampala Uganda
Email: info@bravo-shoes.com
Bravo Shoes Ltd

Call – Toll Free: 0800111045   or

Completing and submitting the model cancellation form (available through the Website or enclosed with the Product(s)) to the email address or postal address provided on the form. If you do notify us of your intention to cancel by submitting the model cancellation form, we will contact you to acknowledge receipt of your notification as soon as reasonably practicable after receiving it.

• If we receive valid notification of your cancellation before your Product(s) has been dispatched, we will not dispatch the Product and will make the reimbursement without undue delay and no later than two (2) days after the day on which we are informed about your decision to cancel the Transaction.
• If we receive valid notification of your cancellation after your Product(s) has been dispatched or after you have received the Product(s), you must return the Product(s) unopened (i.e. in original sealed packaging) and undamaged to us no later than thirty (30) days after the day on which we receive your valid cancellation notice. We will make the reimbursement without undue delay and not later than (i) 14 days after the day we receive the Product back from you or (ii) (if earlier) 14 days after the day you provide evidence that you have returned the goods.
• Returned Products will be deemed to have been received by us on the date that is two (2) days (not including Sundays and public holidays) after the post-mark date applicable to such returned Products. We will not be responsible for any costs you incur in returning any Product(s) to us.
• We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise with us; in any event we will not charge any fees as a result of the reimbursement.
• If you fail to comply with the return obligations described in these Transaction Terms, we will be entitled to deduct from any refund the direct cost of recovering the unreturned Product(s). We may also make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. Please note that if such cost is greater than the total refund amount, then no refund shall be given. All refunds will be processed at our sole discretion according to the condition of the returned Product(s).
• You will have no right to cancel the Transaction if you have opened or unsealed the packaging of the Product(s) (including any audio or video recordings or computer software).